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Employment / Volunteering

Support Services Clerk (Technical Services), Permanent Part-Time

Closing Date

Wednesday, October 23, 2019 at 5pm


$11 .56 per hour

Detailed Job Description

Primary Duties & Responsibilities:

  • Performs all duties assigned in the ILS Module accurately and efficiently; problem solves guest and catalog issues.
  • Performs workroom duties and other tasks as assigned, including sorting and loading carts for shelving; shelving of materials; shelf reading; processing holds, returns, and other materials from delivery; troubleshooting and maintenance operations of the AST System; answering main phone, directing calls, and making public address announcements as needed; and registering cash, check, and credit card transactions.
  • Adapts and responds to multiple priorities, interruptions, and demands; retains knowledge and stays up-to-date on c urrent Library policies and procedures; communicates effectively with guests, co-workers, and professional colleagues.
  • Assists with opening and closing procedures for the Support Services Department.
  • Assists with the overall maintenance and orderliness of the Library's collections, display areas, and department areas.

Technical Services

  • Assists, as assigned, to perform Technical Services duties. Performs acquisitions duties, cataloging, MARC record maintenance, materials processing and maintenance, and processing of ILL and MeLCat materials.
Job Requirements:
  • High school diploma or equivalent required; Bac helor's Degree preferred.
  • Knowledge of alphabetical, numerical, and decimal systems of arrangement.
  • Proficient in MS Office, Internet browsers, and other computer related technology.
  • Enthusiastic, positive, friendly, self-motivated, creative and approachable.
  • Dedicated to providing positive customer service.
  • Dedicated to public service.
  • Strong obligation to confidentiality.
  • Strong organizational skills and attention to detail.
  • Excellent verbal, written, and interpersonal communications skills.
  • Possession of valid Michigan driver's license.

Working Environment:

  • Physical mobility, vision, hearing, and manual dexterity essential.
  • Maintain physical condition necessary for sitting, standing, bending, and/or walking for extended periods of time; stooping; crouching; reac hing; carrying books or boxes of books; pushing book carts; seeing; keyboarding; using the telephone; lifting, pushing, pulling or carrying objects weighing up to 50 pounds; push or pull with wheeled cart up to 500 pounds; operating assigned equipment; picking up litter; spreading ice melt.
  • Evening, weekend, and some holiday hours are required.

Hours: 23 hours per week

  • Monday, 9 a.m. - 3 p.m.
  • Wednesday, 9 a.m. - 3 p.m.
  • Thursday, 11 a.m. - 5 p.m.
  • Friday, 9:30 a.m. - 2:30 p.m.

Benefits: Time benefits (vacation, personal business, and sick) based on a part-time employee formula.

How to Apply

Resume, cover letter, and application required. 
Send to: Marcia Dominick, Administrative Assistant
Novi Public Library
45255 W. Ten Mile Rd . .
Novi, Ml 48375