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Employment / Volunteering

Technology Assistant – Information Services Part-Time

Closing Date

Wednesday, August 14, 2019 by 5pm


$ 12.75 per hour

Detailed Job Description

Job Duties:

  • Assists guests with using library technology, including troubleshooting related to logging in, emailing, using browsers, operating system, wireless access, etc.
  • Trains and assists patrons with online catalog, day-to-day computer questions and learning new technology.
  • Monitors the Library's print management system, helping guests sign-in, print, and the application of monies.
  • Provides limited reader's assistance to guests (checking for book availability, placing holds and locating materials on shelves).
  • Works positively and collaboratively across departments to accomplish department goals.
  • Ability to adapt and respond to multiple priorities, interruptions and demands, and resolve problem situations in a positive manner.
  • Assists guests with i-Cube equipment.
Job Requirements:
  • Bachelor's Degree preferred.
  • Minimum of 6 months' work experience in a public library preferred.
  • Knowledge of business resources both print and electronic.
  • Dedicated to providing positive customer service.
  • Dedicated to public service.
  • Enthusiastic, positive, friendly, self-motivated, creative and approachable.
  • Strong organizational skills and attention to detail.
  • Strong obligation to confidentiality.
  • Proficient in MS Office, Internet browsers, and other related technology.
  • Excellent verbal, written, and interpersonal communications skills.
  • Physical mobility, vision, hearing, and manual dexterity essential.
  • Values diversity in the workplace and in the community.
  • Ability to speak multiple languages helpful.
  • May require a valid Michigan driver's license based on assignment.
  • Maintain physical condition necessary for sitting, standing, bending, and /or walking for extended periods of time; stooping; crouching; reaching; carrying books or boxes of books; pushing book carts; seeing; keyboarding; using the telephone; lifting, pushing, pulling or carrying objects weighing up to 50 pounds; push or pull with wheeled cart up to 500 pounds; operating assigned equipment; picking up litter; spreading ice melt.
  • Evening, weekend, and some holiday hours are required.
Hours: 15 hours per week
  • Monday, 4 p.m. - 9 p.m.
  • Wednesday, 4 p.m. - 9 p.m.
  • Friday/Saturday Rotation (B Team), 9:30 a.m. - 2:30 p.m.

Benefits: None

How to Apply

Resume, cover letter, and application required.
Send to: Marcia Dominick, Administrative Assistant
Novi Public Library
45255 W. Ten Mile Rd.
Novi, Ml 48375