Annual Credit Report

Provides consumers with the secure means to request and obtain a free credit report once every 12 months from each of the three nationwide consumer credit reporting companies in accordance with the Fair and Accurate Credit Transactions Act (FACT Act).

Consumer Action Handbook

Your go-to guide for planning a purchase, knowing your consumer rights, and filing a complaint. The new interactive edition of the handbook features additional resources, including:

  • Downloadable templates for a sample complaint letter (MS Word) and social media will (MS Excel).
  • Easy access to tools that can help you get updates about product recalls, calculate college costs, check the background of an investment professional, compare health care providers, or conduct a home inventory.
  • How-to videos on getting a free credit report, protecting your privacy in everyday life, avoiding job search scams, and more.
  • Infographics to help you navigate a purchase, file a consumer complaint, and understand your credit card statement.
Consumer Reports Online

Consumer Reports LogoAccess full text of the popular magazine featuring ratings and reviews across a wide range of consumer products and brands. Paid for by the Michigan eLibrary.

**We also receive the print version which can be found in our newspaper & magazines room on the first floor.

MEL LogoFrom identity theft to debt management learn how to protect yourself as a consumer with these simple instructions.